Service & Support

Competence and responsiveness are the watchwords of our business. PCI- Piller believe that product and service belong together, and the Piller name is synonymous with excellent after sales service. The best technology is only as good in the long term as the service that underpins it. For this purpose, a comprehensive network of qualified service staff is available across India. The premium quality and technical maturity of every Piller product already guarantees a high degree of functional security, and together with quality maintenance, this further reduces any risk of possible breakdown.
PCI - Piller offers a comprehensive package of services to your requirements:-

• Technical consultation
• Operator training
• Functional testing
• Maintenance
• Fault analysis and troubleshooting
• Customer training
• Remote system diagnosis and support
• Service Team Capability

PCI’s customer service engineering team is highly qualified and trained on all products and services. As a combined total, field service teams have excellent experience working on the UPS system.

As a service-focused company, PCI strives to provide flexible and superior Services to meet customer needs. Our extensive network of factory trained service engineers is available 24 / 7 / 365, to provide life-long service and support for your critical power systems. This team is backed up with an extensive inventory of spare parts and factory “know-how.” Work with the PCI service team and feel the difference of their dedication makes to you.

PILLER TEST FACILITIES:
The Piller test facility, which was built in 2001 houses state-of-the-art equipment for the assembly and test of Piller’s renowned high-capacity diesel UNIBLOCK rotary range; the facility is capable of testing systems up to 3000kVA, making it the most modern facility of its’ kind anywhere.